Last updated: Thursday 23 April 9:00pm
Dear Homemart Customers,
As you may know, the government prepare to drop COVID-19 alert level to level 3. Under the Level 3 alert level, Homemart website will remain operating as normal and offer contactless delivery.
We want to reassure you that our number one priority is to ensure the safety of our team members, customers and families.Online Store
You can continue to order online from our website to meet your shopping demands during COVID-19 alert Level 3.Delivery Times
In order to keep safe social distance, our team will offer contactless delivery during this period, all the orders will be dispatched in in accordance with date ordered on Tuesday 28th April 2020.
Due to a large volume of orders to dispatch after resuming work, please allow an additional 1-2 days of delivery time frameCustomer Service
Our email and live chat services are operating as normal with many of our staff working remotely. We will keep our phone, email and live chat service operating as normal at all alert levels.
You may have concerns about your orders and delivery dates. We're here to help, and we're dedicated to making sure you get what you need. Should you have any questions at all, please send us an email with your question to firstname.lastname@example.org or simply using our online chat service to get help.
We are checking the government policy frequently and will keep information updated on our website if anything changes.
To find out more information about the COVID-19 in New Zealand please visit covid19.govt.nz.
Thank you for your continued support.