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COVID-19

COVID-19 UPDATES

Wednesday 25 August

Kia Ora,

In accordance with Covid-19 restrictions, we are now processing essential orders during the current Level 4 lockdown with contactless delivery. Essential products are indicated on the website. When restriction ease, we will then begin processing non-essential orders in a phased, first in first out basis.

Deliveries

We will do our best to get your order to you as soon as possible however, delivery time frame may vary depending on courier services.

Customer Service

During Level 4 our staff are all working remotely to provide the same troubleshooting and product support, however parts or replacement will be delayed until we reach Level 2 or lower. Our email, messaging, live chat is operating normally.

You may have concerns about your orders and delivery dates. We're here to help, and we're dedicated to making sure you get what you need.

In the end, we want to reassure you that our number one priority is to ensure the wellbeing and safety of our team members, our customers and communities as COVID-19 continues to develop.

Please know we are sending our love to you and your family, stay home, stay safe.

Homemart Team

23 August 2021